HPE Foundation Care is a portfolio of reactive hardware and software support services, designed to offer customers a simple way to ensure consistent and reliable performance from their IT investments. Significantly enhanced through the introduction of HPE Collaborative Support, HPE Foundation Care provides your customers with a personalised and automated support experience that delivers the help they need, when they need it. With a single point of contact for the customer, whether the problem is hardware or software related, problems a diagnosed and resolved more quickly.
Designed as a consolidated and improved replacement for HPE Care Pack solutions, HPE Foundation Care services deliver:
- Reliable support on almost all HPE networking, storage, and industry standard servers
- 24 x 7, Six-hour Call-to-Repair, and Next Business Day support
- Options for three and five year contracts, depending on the model.
Work with TD Azlan to drive opportunities around HPE Services. The new Technology Services portfolio makes it easier than ever for you to attach HPE Service solutions to every sale, with a streamlined range of options and greater alignment between different service options to make it easier to upsell.
View the Azlan infographic that shows you how HP’s portfolio of Support Services has been designed to support the new style of IT